Frequently Asked Questions

Where is your service area?

We are available in the greater Montreal and surrounding area However, we are expanding to the area we cover every day so if you are not sure try booking online or call us. We’ll confirm in seconds.

How do I book a Residential or Commercial cleaning?

If you’re online, simply select the service you want and click the Book Online button to get personalized pricing, schedule an appointment in real-time based on our actual availability, and receive a confirmation. It only takes 60 seconds. Use your smartphone, computer, or tablet. Or call us at (905-616-5800.

Do I need to be at there when you arrive for the cleaning?

That’s entirely up to you! Whatever works for you will work for us! Just let us know what method you’re most comfortable with.

Do I need to supply water ?

We come equipped with everything we need to get the job done but we can only bring so much water. ( Due to the Weight of Water )
It is cheaper in the end for our customers to provide some of the water. We have Our Own hoses to connect.

Do you use eco-friendly cleaning products?

Part of our commitment as a member of the community is not to harm the environment. That’s why we have eco-friendly products which do as good as traditional chemical cleaning products. If you prefer that we use traditional chemical products, just let us know when you book.

Will I receive reminders for single, recurring, or pre-paid bundle cleaning services?

When you book online or call us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.

What if I’m not happy with the work you do for me?

Our reputation is our most valuable asset, so we offer a 100% satisfaction guarantee. If you’re not satisfied, please contact us and we’ll come back.

How long will it take to clean my home or commercial facility?

Our time on-site will be based on the level of cleaning you select and the extras (if any) you order. We ensure and guarantee the quality of our service. If you aren’t satisfied, we’ll come back and make sure to address your concerns.

How do I re-schedule or cancel a booked cleaning?

Rescheduling or cancelling is one click away. Or simply call us or email us and we’ll update your booking. It just takes a few seconds and we’ll send you an updated booking confirmation. Our email service reminders can include a Reschedule and/or Cancel button which allows you to instantly reschedule or cancel your booking within pre-established periods prior to each service. please read terms of service.

Can I set up repeat visits?

Yes, and you’ll save when you do. For each of our services you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly. Check out our cleaning savings on our Live Pricing & Real-Time Booking Pages.

How can I pay you?

We accept VISA, Mastercard, American Express, and Discover through our convenient Live Pricing & Real-Time Booking Pages. Book online or call us. We also accept cash or cheque at the time of service.